Privacy Policy

Effective Date: 06/02/2025
 

At The Planetary Improvement Company (“we,” “us,” “our”), we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and provide your personal details, including your name, phone number, and company name.

 

Please read this Privacy Policy carefully. By using our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect​

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We may collect the following personal information when you use our website:

• Name: Your full name.

• Phone Number: Your contact phone number.

• Company Name: The name of your business or organization.

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2. How We Use Your Information​

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We use the personal information you provide for the following purposes:

• To respond to your inquiries or requests.

• To communicate with you about your account, services, or products.

• To provide customer support or resolve issues.

• To improve our website and services based on user feedback.

• To send you marketing communications (only if you opt-in).

• To comply with legal obligations.

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3. Legal Basis for Processing Your Information

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Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

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• Consent: We may process your data if you have given us explicit consent, such as when you sign up for newsletters or updates.

• Contractual Necessity: We may process your information to fulfill a contract with you (e.g., providing services).

• Legitimate Interests: We may process your data based on our legitimate business interests, such as improving our website or responding to your inquiries.

• Legal Obligations: We may process your data to comply with legal or regulatory requirements.

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4. How We Protect Your Information​

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We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include secure servers, encryption, and regular security audits.

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However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

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5. Data Retention​

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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

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6. Sharing Your Information

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We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These providers are obligated to keep your information confidential and only use it for the specific purpose for which it was shared.

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We may also disclose your personal data if required by law, in response to legal processes, or in connection with a merger, acquisition, or sale of assets.

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7. Your Rights​

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Under the GDPR, you have the following rights regarding your personal data:

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• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You have the right to correct inaccurate or incomplete information.

• Right to Erasure: You may request that we delete your personal data under certain circumstances.

• Right to Restriction: You can request the restriction of processing of your personal data in certain situations.

• Right to Data Portability: You have the right to request a copy of your data in a machine-readable format.

• Right to Object: You may object to the processing of your personal data, including for direct marketing purposes.

To exercise any of these rights, please contact us using the details below.​

8. Cookies​

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files placed on your device. You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

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For more information about our use of cookies, please refer to our Cookie Policy.

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9. Third-Party Links​

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

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10. Changes to This Privacy Policy​

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

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11. Contact Us​

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If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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The Planetary Improvement Company 
London Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Email: info@planetimprovers.com